You have a house to paint, wallpaper to redo, or carpets to clean. Either way, you need a painter and decorator. But how do you know if the one you’re hiring will be reliable and trustworthy? After all, this is someone who will be coming into your home and working around your personal belongings. It’s easy to get caught up in price when hiring a painter and decorator, but it’s their customer service that will ultimately determine whether or not you hire them again. If you’re looking for a reliable painter or decorator with great customer service, keep reading to find out more information. To find the right painter or decorator with excellent customer service, you first have to identify which qualities are most important to you as a potential client. For example: Do you value affordability above all else? Or do trustworthiness and reliability matter more than anything else? Once you figure out what matters most to you as a client, it’ll be easier for you to narrow down your search in order to find the right person for the job.
Trustworthiness and reliability
If anything is going to ensure that you get the job done right, it’s trustworthiness and reliability. If you hire a painter and decorator who you don’t trust, you run the risk of them damaging your property, not showing up to the job site, or coming back when they said they would and then some. What you might not know is that you can actually check the trustworthiness and reliability of potential painters and decorators. Most local authorities require all individuals who work in the painting and decorating industries to be registered. Use these databases to see if the painter or decorator you’re considering is registered with the local authorities. You can also use these databases to find out if any complaints have been filed against them. If you do find complaints against a particular painter or decorator, there may be a perfectly reasonable explanation. It’s always a good idea to ask what happened and to see if they were able to rectify the situation.
Good communication
Not all painters and decorators are great communicators, which can cause all sorts of issues. If a painter or decorator doesn’t communicate well with you and your family, there’s a good chance something will get damaged or stained. It’s also likely that they won’t be able to finish the job within the timeframe they promised. This is why communication is so important when hiring a painter and decorator. If you’re hiring a painter and decorator to work on a big project, like painting your entire home, they should be able to communicate with you and your family in a variety of ways. They should be able to communicate in person, over the phone, and through written correspondence like emails and letters. If you’re hiring a painter and decorator to work on smaller jobs, like painting a single room, they should still be able to communicate with you and your family effectively.
Easy to work with and on-time
You should always be able to trust a painter and decorator to be on time, whether they’re working on a small or large job. Whether you’re hiring a painter and decorator to work on a single room or your entire home, they should always show up to the job site when they say they will. What’s more, they should also be easy to work with. This means that they should be friendly, have a positive attitude, and be willing to work around your schedule. If your painter or decorator shows up late, has a bad attitude, and is unwilling to work around your schedule, it’s going to be difficult to get the job done right.
Are they licensed and insured?
Depending on what state you’re in, hiring a painter and decorator who is licensed and insured may be mandatory. This means that if they damage your property, you’ll be able to file a claim and be compensated for the damage. If your state doesn’t require painters and decorators to be licensed and insured, it’s still a good idea to hire someone who is. First, it ensures that you’re hiring a qualified individual who has the experience needed to get the job done right. Second, it gives you peace of mind knowing that you’ll be covered in the event that something does go wrong. If you’re hiring a painter and decorator to work on a large job, like painting your entire home, it’s a good idea to ask if they’re licensed and insured. If they aren’t, ask why. If they can’t give you a good reason, you should probably look for someone else to hire.
How to find a reliable painter with great customer service
You’ve learned what qualities to look for in a painter and decorator with excellent customer service. Now, you just have to find one. Follow these steps to find the right painter or decorator for the job. First, create a list of all the painters and decorators you’re considering hiring. Next, rank them from one to five based on the qualities you’re most interested in. For example, if affordability is your top priority, make sure to rank affordability first. Find out if any of the companies you’re considering hiring have any reviews online. You can do this by searching for their company name on Google along with the word “reviews”. If possible, speak with a few of the painters and decorators you’re considering hiring. Make sure to ask them about their experience, how often they get work, and if they have insurance.
Conclusion
Finding a painter and decorator with excellent customer service can be difficult, but it’s well worth the effort. Not only are you helping yourself by hiring a trustworthy individual, but you’re also helping them. When painters and decorators have happy clients, they get more work and are more likely to stay in business. In the end, you’ll be glad that you took the time to find the right person for the job.
